Customer Support Center

What is hot linking? How do I enable and disable hotlink protection?

Hot link protection prevents other websites from directly linking to files and pictures on your website. Other sites wil…

How to redirect domain.com to www.domain.com

Most sites can be reached by two different URLs. Some sites however will redirect a visitor from domain.com to www.domai…

mod_userdir

Because of this module, cPanel clients often think that they have been hacked, when in fact this is not true

Afghanistan Country Code Top level Domain Policy

1: Definition• ".af DNS authority" means the Afghanistan Domain Administration Committee (as of November 2002, the Min…

How to fix ini_set() has been disabled for security reasons

How to add A records for your private name servers

Step 1: First create your private name servers at your domain register or update existing private name servers with the…

Do I need to change my nameservers to use CloudFlare?

There are two different ways to use CloudFlare: basic mode and advanced mode. Basic mode does not require you to change…

How to change DNS zones (MX, CNAME, and A records)

With cPanel 11.25, you now have access to make some of these changes. Note: This effect will only work once you are usin…

How to change DNS zones (MX, CNAME, and A records)

Reseller: Go to WHM and click Edit DNS zones, under DNS Functions. If you don't feel comfortable, we can help make the c…

You have a local DNS server running but do not appear to have any recursion restrictions set

nano /etc/named.conf add below commands to /etc/named.conf

How to change SSH port

nano /etc/ssh/sshd_config Change #Port 22 to Port * (any port) Also make sure to open your firewall. then rest…

That username already exists on the system WHM

The domain being in the named.conf file will prevent a domain from being added in which case you will get an error stati…

Branding

This feature allows reseller and dedicated owners to brand your cPanel. This means you can create your own logo and make…

CODE UNSUPPORTED PROCESSOR Windows Server

Power OFF the VM and set the HOST CPU to EPYC.Start again

Resetting Windows Server's 120-Day Remote Desktop Services (RDP) Grace Period

Step 1: Open the Run Dialog

Email Attachments

Domain Has an Outgoing Mail Hold

Try running the following commands under sudo / root, replaceing [accountname] with the cpanel account name of the user.…

How can I setup Fetch Mail accounts in Horde?

How do I change my sites MX record to point mail to another server or domain?

If you wish to just point it to another domain do the following:

Can I access my email log files?

You do not have access to the email logs for your account. Please email [email protected] to request a copy of the lo…